Training development

For a client in the retail sector we have developed an introduction programme for supermarket employees, consisting of a one day classroom training followed by individual on the job training. General aim of the classroom training is to address basic and general knowledge important for every supermarket employee. In addition, the training is linked with on the job learning, with a focus on the practical issues and rules related to the specific job activities. We have developed a trainer guide for the supermarket trainers, with activating training methods to keep the predominantly young target group engaged in the training. For the on the job training, we developed a training log for the employees and a guide for the on-the-job trainers. The log provides the employees with all required information about for instance working with the till, customer service and rules concerning products, safety and cleaning. The log is used during the classroom session and the on the job training.